Privacy Policy

1. Information We Collect

We may collect information you provide when requesting a quote, placing an order, contacting us, or purchasing a product. This can include your name, email address, phone number when provided, billing or shipping information, order details, personalization instructions, and files or photos you choose to submit.

2. Payments

Online payments may be processed by third-party payment providers such as Stripe. We do not need to store your full payment-card number on our website. Payment providers process payment information under their own privacy and security practices.

3. How We Use Information

We use information to respond to inquiries, prepare quotes, create and fulfill orders, deliver digital products, provide customer support, prevent fraud or misuse, maintain business records, and comply with legal or tax obligations.

4. When We Share Information

We may share information with service providers when reasonably necessary to operate the business, process payments, host the website, deliver orders, or provide shipping. We do not sell customer personal information to advertisers.

5. Customer Files and Photos

Files, photos, logos, and other materials submitted for an order are used to create or fulfill that order. Customers should avoid submitting sensitive personal information that is not needed for the requested product or service.

6. Cookies and Website Services

Our website or third-party services used with it may use cookies or similar technologies for basic functionality, security, analytics, or payment processing. The specific technologies may change as the website and checkout tools are updated.

7. Data Retention and Security

We retain business and order information for as long as reasonably necessary for fulfillment, support, accounting, legal, and recordkeeping purposes. We use reasonable safeguards, but no online system can guarantee absolute security.

8. Your Choices

You may contact us to ask about personal information you have provided, request a correction, or ask us to delete information when we are not required to retain it for legitimate business or legal purposes.

9. Changes to This Policy

We may update this Privacy Policy as our website, products, or service providers change. The updated date at the top of this page indicates the current version.

10. Contact

Privacy questions can be sent to kinsleycokreations@outlook.com.